Privacy Policy

This Privacy Policy explains how Mahindra Modi (A Unit of Arnav Automobiles Pvt Ltd.) (“Mahindra Modi”, “we”, “our”, “us”) collects, uses, shares and protects your personal information when you visit our website, fill in our forms or otherwise deal with us. By using this website or submitting your details to us, you agree to the practices described in this policy.

1. Who We Are

Mahindra Modi is an authorised dealer of Mahindra & Mahindra Ltd. vehicles, operated by Arnav Automobiles Pvt Ltd., and is part of the Gautam Modi Group. Our main showroom is at Survey No 412, RD, Ashar Compound, Rd Number 27, Wagle Industrial Estate, Thane West, Thane, Maharashtra 400604. You can reach us on 84699 89900, on WhatsApp at 77109 87252, or by email at marketing@modimahindra.com.

2. Information We Collect

Information you give us. When you fill in a form on our website (for example an enquiry, test drive, service booking or contact form), we collect the details you enter. Depending on the form, this may include your name, mobile number (which we verify with a one-time password), email address, pincode or location, the vehicle you are interested in, your preferred date and time, details of your current vehicle and any message you send us.

Information collected automatically. When you use our website, we may collect basic technical and usage information, such as your device and browser type, IP address, the pages you visit and how you reached our website (for example through a search engine, social media or an advertising campaign).

3. How We Use Your Information

We use your information to:

• respond to your enquiries and requests;
• arrange test drives, service bookings, quotations and deliveries;
• contact you by phone call, SMS, WhatsApp or email about your enquiry or booking;
• contact you, now or in the future, about related offers, products, events, service reminders and other updates that may interest you;
• understand how our website is used, and improve it and our services;
• prevent fraud and misuse, and meet our legal and regulatory obligations.

4. Your Consent to Be Contacted

By submitting your details through any form on this website, you consent to Mahindra Modi and Arnav Automobiles Pvt Ltd. contacting you by phone call, SMS, WhatsApp, email or other electronic means for the purposes described in this policy. This consent applies even if your number is registered on the National Do Not Call (DNC/NDNC) registry or any similar preference list, and overrides that registration for communication from us.

5. Sharing Your Information

We may share your information with:

• Mahindra & Mahindra Ltd., as the vehicle manufacturer;
• other companies in the Gautam Modi Group;
• finance and insurance partners, where this is relevant to your request (for example a loan or insurance quote);
• trusted service providers who help us run our website and communicate with you, who must keep your information confidential and use it only to provide their services to us;
• government authorities, courts or others where we are required to by law, or where needed to protect our rights, our customers or the public.

We do not sell your personal data.

6. How We Protect Your Information

We take reasonable steps to protect your information against unauthorised access, loss or misuse. However, no method of sending or storing data over the internet is completely secure, so we cannot guarantee absolute security.

7. How Long We Keep Your Information

We keep your information for as long as it is needed for the purposes in this policy, or for longer where required or permitted by law.

8. Your Choices and Rights

Subject to applicable law, you may ask us for access to the personal information we hold about you, or ask us to correct, update or delete it. You may also withdraw your consent or opt out of marketing messages at any time. To do any of these, please contact us using the details below. Opting out of marketing will not stop messages we need to send about an enquiry, booking or vehicle you already have with us, and withdrawing consent does not affect anything we did before you withdrew it.

9. Cookies and Analytics

Our website uses cookies and similar technologies to make it work, remember your preferences, understand how visitors use it and measure how well our advertising works. You can block or delete cookies in your browser settings, but some parts of the website may not work properly if you do.

10. Children

Our website and services are not directed at anyone under 18 years of age, and we do not knowingly collect personal information from children. If you believe a child has given us their details, please contact us and we will take appropriate steps.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date and will apply from that date. Please check this page from time to time.

12. Contact and Grievances

If you have any questions, requests or complaints about this policy or how we handle your personal information, please email us at marketing@modimahindra.com, call us on 84699 89900, or write to us at Survey No 412, RD, Ashar Compound, Rd Number 27, Wagle Industrial Estate, Thane West, Thane, Maharashtra 400604. Please mark your message “Privacy” so it reaches the right team. We will respond within the time required by applicable law.

Last updated: October 2026